Terms and Conditions for Service Use

Review our terms before using any recommendations or services provided by serqualis.com. By continuing, you indicate your agreement to these terms.

October 19, 2025

Acceptance of Terms

By accessing our website or requesting our services, you acknowledge you have read, understood, and agreed to these terms. These conditions apply to all visitors and users without exception.

Definitions

Key terms for clear understanding throughout this policy.

'Service' means all analytical reviews, recommendations, communications, and related activities offered by serqualis.com.

'User' refers to any individual or entity accessing or interacting with our website or requesting a service from serqualis.com.

'Content' includes articles, informational material, and all communications delivered on the website or during consultations.

'Agreement' means your acceptance of these Terms and Conditions as outlined herein.

Service Usage

Use of our service is solely for personal, non-commercial purposes. Users are responsible for ensuring all information provided to us is accurate and up to date.

Eligibility

Only persons eighteen (18) years or older can use our service. Proof of age may be required before we deliver recommendations.

Not for use by minors or unauthorised users.

Your Responsibilities

Users must act lawfully and respect the terms established here at all times.

Provide accurate, current, and complete information as requested to facilitate individual consultations.
Avoid misrepresenting your identity or eligibility when using the service.
Do not use the website or recommendations for unlawful, abusive, or fraudulent purposes.
Promptly notify us of any unauthorised use, breach, or security issue associated with your account.

Prohibited Uses

Misuse of our website or service is expressly forbidden.

Attempting to gain unauthorised access to our site or systems by any means.
Using automated scripts or tools to interact with our website, except for legitimate accessibility requirements.
Sharing, publishing, or repurposing our content without written consent.
Impersonating others or misrepresenting your relationship to serqualis.com.
Introducing viruses, malware, or other harmful code into our platform.

Intellectual Property Rights

All content, materials, and branding provided by serqualis.com remain our property and may not be copied, reproduced, or distributed in any form without explicit written consent. All rights reserved.

Your Submitted Content

Any information or material you submit via our website must be truthful and owned by you. We reserve the right to moderate or remove inappropriate content.

Submitted Content Rights

By submitting content, you grant us a licence to use, display, or share it in connection with our services, as permitted by law.

Your Privacy Commitment

Our collection, use, and retention of personal data are governed by our Privacy Policy. All users are encouraged to read the privacy policy to understand how their information is handled.

Privacy Policy

Disclaimers and Limitations

Our service is informational and consultative only. Results may vary according to your circumstances.

Important Advisory Notice

No guarantee is provided regarding the outcome of any recommendations or insights shared. Please consult additional resources if needed.

Limitation of Liability

serqualis.com is not liable for any direct or indirect damages related to the use or inability to use our site or services.

Indemnification

You agree to indemnify and hold harmless serqualis.com, its team, and affiliates from claims or liabilities relating to usage of the site or content.

Dispute Resolution and Jurisdiction

Disputes will be addressed through Australian procedures and jurisdiction.

Arbitration

Certain claims may require arbitration in accordance with Australian law, subject to the terms outlined here.

Arbitration location and format will be mutually agreed where possible.

Online Dispute Resolution

To assist with online disputes, we may provide information about relevant authorities or support channels.

See Disclaimer Details

Severability

If any part of these terms is found invalid, all remaining terms will continue to apply.

Entire Agreement

These terms form the full agreement between you and serqualis.com, superseding prior communications.

Governing Law in Australia

These terms and any disputes are governed by the laws of Australia. Local laws may also apply based on your jurisdiction.

Termination

Access to our services may be suspended or terminated if these terms are violated. Notice will be provided where possible.

Changes

We reserve the right to amend these terms. Substantial updates will be communicated promptly.

Contacting the serqualis team

Direct questions or concerns about these terms to our office.

Email address: content@serqualis.com

Phone: +61 2 2634 9956

Address: 265 King Street, Newcastle, NSW 2300 Australia

Effective from: October 19, 2025

Version: 2.0